SAP Solution Manager Overview for CRM

SAP Solution Manager is the shopper platform for efficient implementation and operation of SAP solutions.
  1. Onsite platform to help key implementation activities
  2. Key Accelerated SAP (ASAP) implementation ideas
  3. Enhanced ideas to embody the specifics of SAP resolution implementation
  4. Integrated platform to support implementation and operation of SAP solutions
The SAP Solution Supervisor supports you in all phases of the analysis and implementation. You possibly can carry out the next activities in an analysis and implementation challenge with the SAP Solution Manager:
  1. Challenge Preparation: Outline project and system landscape
  2. Business Blueprint: Evaluate enterprise processes, describe business scenarios and enterprise processes in Business Blueprint
  3. Realization: Configure, examine and distribute customizing, arrange check system, manage test
The SAP Answer Manager also helps cross-venture functions: venture evaluation and road maps. The Road maps are a part of the SAP Solution Manager. They contain the standard SAP implementation methodology and canopy an important features and phases of a mySAP.com implementation. The Road maps provide hyperlinks to accelerators and tools, which carry out mission duties and lead you through a challenge step by step.The SAP Resolution Supervisor supports you throughout the implementation and operation of SAP solutions. This platform helps the business resolution life cycle, from the Enterprise Blueprint to configuration to manufacturing operation. The SAP Solution Manager gives central entry to preconfigured content, tools, and methodology, which you can use in the course of the evaluation and implementation of your systems.

For the implementation, you obtain in the SAP Solution Manager:
  1. Content material for evaluating and implementing business options, predefined by SAP
  2. The AcceleratedSAP (ASAP) methodology for the implementation of enterprise options
  3. Tried and examined implementation and test instruments, for instance, the Implementation Information (IMG) or the Test Workbench
  4. An authoring device that you should utilize to create your personal venture templates in your implementation project. This makes the SAP Resolution Manager an excellent instrument for SAP companions and companies concerned in global rollouts.
  5. The SAP Resolution Manager services for operations help you configure, administer, and monitor programs and enterprise processes for a solution. You can work with general options, in addition to individual systems, enterprise processes, and software program components. You can also arrange and run your personal solution support.

SAP Solution manager undertaking creation and configuration

With this infrastructure at the customer’s web site, you have got the next benefits:
  1. SAP Answer Supervisor collects data from all linked techniques, thereby serving to you to access all necessary info on the related programs far more quickly.
  2. SAP Solution Manager retains an up-to-date overview of the entire answer with processes and dependencies.
  3. With the SAP Answer Supervisor, you probably can implement and test options, monitor and keep solutions, and support users.
  4. The SAP Answer Manager means that you simply can spend less time on discovering errors and data and get faster and higher support.
  5. With SAP Resolution Manager, SAP is in a position to deliver wonderful support not just for single systems, but also for a buyer’s complete solution.

The Road maps are a half of SAP Answer Manager. They contain the standard SAP implementation methodology and cover the most important points and phases of a mySAP.com implementation. The Road maps present hyperlinks to accelerators and tools, which can be utilized to carry out challenge tasks.You probably can download the project construction or a roadmap into Microsoft Project to plan your mission utilizing the information within the venture construction or roadmap.
Existing projects are displayed within the undertaking overview of the SAP Answer Manager. The project types delivered with the SAP Answer Supervisor can assist you differentiate between completely different forms of projects: implementation or template projects.An implementation challenge is chosen for single-web site implementations. When you create an implementation mission, you presumably can choose predefined eventualities from template projects.A template project is chosen for multi-website implementations or can function an authoring setting to develop Best Practices created by implementation companions, for example. While you create a template mission, you presumably can select predefined scenarios from template projects. You may transport template initiatives to other SAP Solution Manager systems.

In Venture Administration, you preserve common mission data, choose a predefined state of affairs as a basis for the mission construction, assign mission workforce members, and outline venture standards. Venture requirements embody the following:
  1. Standing values for use during the challenge
  2. Key phrases as search standards for documentation in reporting
  3. Documentation sorts and associated templates


Definition of the Business Blueprint allows you to doc the enterprise processes in your enterprise
that you wish to use in your SAP system. You create a mission structure by which relevant enterprise eventualities, business processes and process steps are organized in a hierarchical structure. You can too create project documentation to assign to individual scenarios, processes or process steps. To outline how your online business processes ought to run in your SAP techniques, you then assign transactions to each process step.Definition of the Enterprise Blueprint provides you with an in depth description of your business processes and system requirements. You can also print the Business Blueprint document. The project documentation and the mission structure that you just use during the Business Blueprint phase can also be used during configuration and check organization.

Whenever you configure your business processes, the system displays the project construction you created for the Enterprise Blueprint. You can use the Business Blueprint mission structure as a degree of orientation during configuration.You too can show and edit the challenge documentation from the Enterprise Blueprint section during configuration.The mission structure from the Enterprise Blueprint varieties the basis for all take a look at plans that you create during check organization. The transactions that you assign to course of steps within the Enterprise Blueprint are put in take a look at plans throughout take a look at plan generation. The transactions could be processed as operate assessments to check the transactions.

A solution is the business identify of a set of capabilities for key functional areas. The supply of a solution consists of all utility elements which are required to implement all business eventualities,processes and course of steps licensed to the customer. Examples of options are mySAP CRM and mySAP SCM.A enterprise scenario is a set of processes that define a business task in a complete and self contained manner on a macro level. Examples of enterprise scenarios are Citation and Order Management and Catalog and Order Management.A business course of is a set of logically related tasks performed to attain a defined enterprise outcome. It will probably involve several merchandise and components. A business situation consists of one to n processes. An example of a business process is Quotation Processing.

A enterprise course of step is the smallest independent entity in a enterprise course of in mySAP.com that takes place in one product or component. A process consists of a sequence of course of steps. Examples of business process steps are create sales order and test availability. A product is a business-oriented collection of software program components. It is equivalent to the element view in business scenario modeling. Products have releases. A defined list of merchandise exists. Examples of merchandise are SAP BW and SAP APO.

Within the improvement and check section, the application improvement refines the business course of hierarchy for each component view, by adding business and configuration-relevant info (enterprise content material). This structure is the idea for the implementation of the scenario. Enterprise content may be utility transactions to mirror the enterprise course of within the system, configuration information equivalent to IMG activities or BC Sets, and documentation. The next assignments are necessary based on the requirements:
  1. Situation documentation
  2. Configuration information (as a structure)
  3. Transactions and URLs
  4. IMG actions
SAP CRM 4.0 enterprise eventualities are designed to assist prospects to scale back costs, to extend revenue,and to extend buyer satisfaction. They help nested enterprise processes in Gross sales, Service, and Advertising throughout numerous interaction channels.With the present release of mySAP CRM, the SAP Answer Manager offers p reconfigured CRM content within the form of 280 prepackaged enterprise processes with a heavy emphasis on the necessities of 23 industries.

More than ninety pre-packaged enterprise eventualities with one hundred thirty variants are provided in all key practical areas of the mySAP CRM answer portfolio: Advertising, Gross sales, Service, Analytic, Discipline Purposes, Interaction Middle, E-Commerce, and Channel Management. Presently 15 enterprise scenarios are specifically designed for ten totally different industries, and the variety of predefined Enterprise Scenarios is consistently growing. The industries covered embody Oil & Gasoline, Client Merchandise, Service Provider, Media, Automotive, Prescription drugs, Public Providers, Utilities, Telecommunications,and High Tech.The enterprise processes are displayed graphically using the SAP Element Views.

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