Work Flow Management

The work flow management system provides procedural automation of steps in a business process. Work flow defined as the automation of a business process, in whole or part, during which documents, information, or tasks are passed from one participant to another for action, according to a set of procedural rules.

SAP embraces work flow as a cross application technology for use in all modules. SAP provides a full development environment to model and implement your business process via work flow.

The workflow development environment is a true object oriented development environment. The basic component in workflow is a business object on which operations are carried out. These operations are implemented as methods. BAPIs (Business Application Programming Interfaces) are special methods implemented in the business objects.

Events, which are part of the business object, are triggered for changes in the state of the object, which can cause other processes to begin. Workflow uses the organization structure to determine the person responsible for executing a task. The organization structure is modeled by using the Organizational Management component of the HR (Human Resources) module.

Advantages of Work Flow :

Business process integration: The actual time spent executing a task is far less than the time it becomes available for execution to the time it is completed. When a task is ready for execution,workflow eliminates unnecessary waiting by sending it directly to the right person to execute it.

Intelligent routing: Tasks are often routed to the wrong person because the person who originally carried out the task is no longer with the company or has moved to another division. Workflow has a built−in module to determine the right person for the job dynamically at run time. Workflow takes into account the organization's dynamics and ensures that the right person is notified.

Flexible task assignments: Using workflow, you can set the person to be notified at a level that is more abstract than user ID. Assigning a task directly to a user has several disadvantages. The user can leave the company or change jobs. On the other hand, positions and jobs tend to be relatively stable. It is more likely that a user would leave a job than that a company would eliminate a job. Thus, if tasks are assigned to a position or a job, whoever holds that position in the company at any given time is responsible for the task.

Proactive approach: The responsible person does not have to look constantly for problems. If a situation requires the user's attention, a work item appears in his or her SAP Inbox. This system is also called active monitoring.

Substitution and backup facility: Substitution and backup are built in to the workflow system. We can assign a backup for each position on an as−needed basis. When the primary person for execution of a task is unavailable, work can be automatically routed to a backup.

Process monitoring capability: Several tools are available in the workflow system to monitor the current state of a process and to determine workload by user, position, and so on.

Deadline monitoring: Tasks in a business process can be assigned a time limit for completion. If the task is not completed within the time frame, someone else (such as the person's supervisor) can be notified.

Statistical analysis: The monitoring tools also provide statistical information for fine−tuning the business process. We can identify bottlenecks in the process and take corrective measures.

Check ABAP WORK FLOW Complete here for a over view .

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