There are various queues inside CRM Middle ware which can be displayed and monitored, e.g.: . the outbound RFC queues, which might be monitored with transaction SMQ1 .The inbound RFC queues, which might be monitored with transaction SMQ2 the replication and realignment queues, which will be monitored with transaction SMOHQUEUE.
RFC monitoring
System path: Show Outbound Queues (SMQ1) and Show Inbound Queues (SMQ2).
qRFC queues are displayed in three steps:
After specifying one or more shoppers, queue names and queue destinations, the transaction SMQ1 or SMQ2 displays a listing of all queues that match the desired values. Now it's possible to pick out explicit queues of interest and think about further details. From the detailed view on the chosen queues, it is potential to display the queue entries by double-clicking the corresponding queue.
Replication Que monitoring
Monitoring Communication Stations
The data on individual sessions refers back to the information alternate throughout communication between a website and the CRM Server and is predicated on the data provided by the concerned Communication Station.
1. Carry out the next steps in the initial display of the Communication Monitor:
3. Double-click on one of the periods displayed. The corresponding document is marked inexperienced and detailed information on this session seems within the Session Particulars tab at the lower right-hand facet of the screen.
These statistics give you information on the info trade for each site over a certain interval of time.
The data displayed gives you information on the working system load of your Communication Station.The data is collected by the SAP Working System Collector and is distributed through the SAP Working System Monitor.
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RFC monitoring
System path: Show Outbound Queues (SMQ1) and Show Inbound Queues (SMQ2).
qRFC queues are displayed in three steps:
After specifying one or more shoppers, queue names and queue destinations, the transaction SMQ1 or SMQ2 displays a listing of all queues that match the desired values. Now it's possible to pick out explicit queues of interest and think about further details. From the detailed view on the chosen queues, it is potential to display the queue entries by double-clicking the corresponding queue.
Replication Que monitoring
Monitoring Communication Stations
The data on individual sessions refers back to the information alternate throughout communication between a website and the CRM Server and is predicated on the data provided by the concerned Communication Station.
1. Carry out the next steps in the initial display of the Communication Monitor:
- Specify the location, queue and required Communication Station within the Single Session tab page.
- Then enter the desired interval (date and time) by which the periods to be analyzed were started.
- Lastly, choose a status so that solely these sessions are displayed, which had this standing at the end of the beforehand chosen period. You can even choose several statuses.
3. Double-click on one of the periods displayed. The corresponding document is marked inexperienced and detailed information on this session seems within the Session Particulars tab at the lower right-hand facet of the screen.
These statistics give you information on the info trade for each site over a certain interval of time.
- Choose the required day or week in the Statistics tab page within the preliminary display screen of the Communication Monitor.
- Choose the Show function and check the selected period displa yed on the right-hand aspect of the screen. In addition, you probably can see the date and time of the beginning of the switch of the primary knowledge record, as properly as the date an time of the top of the switch of the last information record.
- All of the sites that communicated with the CRM Server through the specified period appear in a table on the right-hand side of the screen. In response to the tab page, various info is displayed for each site.
The data displayed gives you information on the working system load of your Communication Station.The data is collected by the SAP Working System Collector and is distributed through the SAP Working System Monitor.
Related Posts
SAP CRM Organizational Model
People Centric SAP CRM IntroductionCRM Interaction Center Agent Perform
CRM Interaction Center ManagementCRM Software Architecture
DATA BASE UPDATA AN OVERVIEW DAY 45
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